Privacy Policy
Community Assistance Council (CAC) of Kansas City
Effective Date: July 6, 2026
Community Assistance Council (“CAC,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients, donors, volunteers, website visitors, and community partners. This Privacy Policy explains how we collect, use, protect, and share information obtained through our website and services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Voluntarily Provide
You may choose to provide personal information when you:
- Contact us through our website
- Request assistance or services
- Make a donation
- Register to volunteer
- Subscribe to newsletters or updates
- Complete online forms
- Register for events
This information may include:
- Name
- Mailing address
- Email address
- Phone number
- Household information (when requesting assistance)
- Donation information
- Volunteer interests
- Any other information you choose to provide
Information Collected Automatically
Like most websites, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring websites
- General geographic location
- Website usage statistics
This information helps us improve our website and better serve our community.
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Process requests for assistance
- Coordinate services
- Process donations
- Register volunteers
- Send newsletters or organizational updates
- Improve our programs and website
- Maintain website security
- Comply with legal obligations
We only collect information that is reasonably necessary to fulfill these purposes.
Donations
If you make a donation through our website, payment information is processed through a secure third-party payment processor. CAC does not store complete credit card or banking information on our servers.
Please review the privacy policies of any third-party payment providers used on our website.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Measure the effectiveness of communications
We may also use services such as Google Analytics to better understand how visitors use our website. These services collect anonymous usage information and do not identify individual users.
Most web browsers allow you to disable cookies through your browser settings.
Email Communications
If you subscribe to receive updates, newsletters, or event information, we may send you periodic emails.
You may unsubscribe at any time by following the unsubscribe link included in our emails or by contacting us directly.
How We Protect Your Information
CAC takes reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary:
- With trusted service providers who assist us in operating our website or delivering services
- To process donations
- To comply with legal requirements
- To protect the safety, rights, or property of CAC, our clients, or others
Any service providers are expected to maintain appropriate confidentiality and security standards.
Third-Party Websites
Our website may contain links to other organizations, government agencies, community resources, or partner websites.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate parental or guardian consent.
Your Privacy Choices
You may contact us to:
- Request access to your personal information
- Correct inaccurate information
- Update your contact information
- Request removal from our mailing lists
- Ask questions about how your information is used
Some requests may be subject to legal or operational limitations.
Changes to This Privacy Policy
CAC may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Community Assistance Council (CAC) of Kansas City
10901 Blue Ridge Blvd.
Kansas City, MO 64134
Phone: (816) 763-3277
Website: CommunityAssistanceCouncilKC.org
Our Commitment
Community Assistance Council is committed to serving our neighbors with compassion, dignity, and respect. Protecting the privacy and confidentiality of the individuals, families, donors, volunteers, and community partners who trust us is an important part of that commitment.